You can return it to the same one where you made the purchase or a different store altogether. It cannot be sent in to be processed via mail returns it simply will not be accepted. If you purchased an item from a Kohls store, then you must return that item to a Kohls store. How To Return An Item Purchased In Store? Upon validating the coupon, you will receive Kohls Cash credits back to your account to the original amount upon completion of the return.Īgain you’ll need to bring your ID to have your account and details verified, plus the other card or form of payment used for that transaction. If you return an item that was paid for or partially paid for with Kohls Cash, you’ll get the credits back. What If I Used Kohls Cash For My Purchase? You will need to bring the card you used when making the purchase, and the refund will be returned to this card. Your cashier can easily look up the purchase details via the Kohls database and complete the return for you. If you have made your purchase with a Kohls Charge Card, then the returns process will be relatively simple. So be sure to have your government-issued ID (like a driver’s license) to hand, as this might be required to complete the refund. It is actually worked out based on the lowest discounted sale price (for each item) over 13 weeks, rather than the amount that appears on the item’s tag. One thing to note is that the amount you receive for this type of refund is not necessarily the amount that you originally paid. This store credit can then be used to purchase anything you need from a Kohls store location. You will receive this in-store credit instead of having the refund processed to your original form of payment, whether it was a debit, credit, or cash card or simply paid for by cash. This is known as a non-receipted return, and the amount will be refunded in the form of a Kohls Merchandise Credit. If the purchase details are unable to be found through any of these methods, it’s still going to be ok! Rest assured that Kohls will still refund most items without the original receipt. My Original Payment Method Can’t Be Found? They will also try to locate the purchase information via the barcode or tag that came with the merchandise. Or if you have your original payment card, they might even be able to look up the purchase with these details. Being a Member Makes it Easier!įor example, if you are a Kohls Rewards Member, they can find the information via your account. That way, they can easily refund you in the same manner in which you paid. If you don’t have your shopping receipt, a Kohls associate will assist you as best they can in finding the proof of original purchase. And the good news? You can return them with or without the receipt! Now, this doesn’t apply to everything across the board, but it does for most.
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